Privacy Policy
How House of Hope and the Equal Opportunities Network collect, use, store, and protect personal data.
We collect only the information needed to respond to requests, operate partner services, publish resources, and keep the platform secure.
Who is responsible
The House of Hope Charitable Foundation operates this website for the Equal Opportunities Network. You can contact us at foundation@hoh.am, +374 11 24 12 31, or Droyi 22/5, 0069 Yerevan, Armenia.
Information we collect
The information we process depends on how you use the website and partner area.
- Contact details and messages submitted through forms or email
- Partner and admin account details needed to manage access
- News, resource, media, and organization information submitted for publication
- Technical data such as device, browser, cookie, log, and security information
- Accessibility or rights-related reports sent to the team
How we use information
We use personal data only for legitimate program, service, security, and communication purposes.
- Respond to questions, reports, and partnership requests
- Manage partner accounts, permissions, CMS content, and forum activity
- Publish news, resources, partner profiles, and public updates
- Maintain website security, performance, backups, and error diagnostics
- Meet legal, reporting, donor, and accountability obligations
Sharing and service providers
We do not sell personal data. We may share limited information with trusted hosting, database, storage, email, analytics, and security providers; with project partners when needed to handle a request; or with authorities when required by law.
Retention and security
We keep information only for as long as it is needed for the purpose it was collected, unless a longer period is required by law or reporting duties.
- Access to admin and partner data is limited to authorized users
- Uploaded and published content is reviewed through CMS controls
- Data that is no longer needed is deleted, archived, or anonymized where practical
Your choices and rights
You can ask us to access, correct, update, or delete personal information we hold about you. You may also manage non-essential cookies through your browser or any cookie controls provided on the site.
- Send privacy requests to foundation@hoh.am
Updates
We may update this policy when the website, services, or legal requirements change. The latest version is always published on this page.